Our support channels are available for order, account, seller, payment, return, dispute, and general marketplace questions.

Customer support

Email: manager@economizerllc.com
Phone: Support available through your account
Support location: 100 Enterprise Way, Suite 500, Boston, MA 02110

For an order question

Sign in to your customer account and open My Orders first. Your 360° order page shows purchased items, seller information, order and payment status, delivery details, totals, invoice access, and any existing return/dispute record. If additional help is needed, open a Support Ticket and include the order number.

For a return or dispute

Use the return option on an eligible delivered order. Select the affected item, choose the reason, describe the problem in detail, and optionally upload supporting JPG, PNG, or WEBP photos. Evidence is stored privately for authorized review.

For seller support

Registered sellers can use the Seller Center to manage products, orders, customer messages, payouts, store settings, and KYC verification. KYC status is shown as unverified, pending, verified, rejected, or re-submission required.

Security reminder

Do not send your password, one-time security code, complete card number, CVV, or other secret authentication information by email, chat, or support ticket.

Official website: https://economizerllc.com