How do I create an account?

Choose Register, enter the requested account information, and select the appropriate account type where offered. After signing in, your customer center gives access to orders, wishlist, wallet, notifications, profile, messages, and support.

How do I track my order?

Open My Orders and select Full Details. The order page shows the current journey from order placed through processing, shipped, and delivered, along with item-level status where available.

Where can I find my invoice?

An invoice button is available from My Orders and the full order detail page. Invoices are issued under the Economizer LLC marketplace branding and show the relevant order totals and purchased items.

How do coupons work?

Enter a coupon in the cart before checkout. The system validates status, minimum spend, expiry, and usage limits. Lucky Spin rewards generate a fresh one-use coupon code each time a reward is issued.

Can I return an item?

Eligible delivered items can be submitted through the return/dispute flow within the applicable return window. Select the exact item and provide a clear reason and description.

Can I upload photos with a dispute?

Yes. You can attach up to the number and size limits shown on the dispute form. Supported evidence images are privately stored and displayed only to authorized parties involved in review.

How do I become a seller?

Create a seller account, complete your store information, submit the requested KYC documents, and follow the Seller Center verification status. Products and seller activity remain subject to marketplace review and policy requirements.

How do sellers know their KYC status?

The Seller Center displays a dedicated KYC verification link and status. Depending on review, the status can be Unverified, Pending Review, Verified, Rejected, or Re-submission Required, with an administrator note when provided.

How do I contact support?

Use Support Tickets from your account or email manager@economizerllc.com.